![]() If I could be of assistance for a future stay, should you decide to stay with us again, please advise me of the booking so that I may personally handle your stay. Accordingly, your comments are being addressed with hotel management as we strive to improve our services for our guests. Our goal is to meet and exceed each guest's expectations during their visit and it seems we have failed this time. Please be at the hotel 30 minutes before you would like to be at the airport, in order to ensure you make your flight. I deeply regret to learn of the issues with the valet, and that the A/C did not function properly in the room. Hilton Los Angeles Airport shuttles run 24 hours a day, seven days a week and departs every 20-25 minutes from the front drive of the hotel. Please accept our sincerest apologies for your most recent experience in staying with us. I know that you took time out of your day to share your thoughts with us and want to extend my gratitude. Our individual guest feedback is absolutely the most useful tool in targeting areas of opportunity in the hotel and the most accurate method of measuring overall guest satisfaction. Good afternoon O81HEdavidd, Thank you for taking your personal time to share comments from your recent stay at the Hilton Los Angeles Airport. The Cafe served a nice breakfast and if you wanted something faster or cheaper you could go to the Bistro though both of my daughters complained about the taste of their Starbucks Coffee so that should be noted.… The food was not great but it wasn’t bad either. Andiamo was an average Italian restaurant conveniently located in the lobby. Jayride Private Transfers Jayride is an online booking service for pick up or drop off at airports, using a pre-pay, fixed-price model. Duration 20 min Frequency On demand Estimated price 55 - 75 Shuttle 55 - 75. The towels were also rather flimsy and more what I’d expect from one of Hilton’s cheaper brands. Shuttle from Los Angeles Airport to Hilton Checkers Los Angeles Ave. I cannot emphasize enough how much the bathroom aesthetics distracted from the overall sense of quality of the room. The shower itself, while not inviting functioned well with great water pressure and the tub drained adequately. One of the dispensers (conditioner) was ripped off the wall (deliberately or accidentally I don’t know) and instead there were little bottles of conditioner left for us. The tub floor was a partially rubbed off anti slip grip that looked like it hadn’t been updated in 50 years. They were clean, but so dilapidated that if you looked quickly you’d think that they weren’t. It’s as if the entire hotel was updated except the bathrooms which are reminiscent of a 1960’s era motel bathroom. I’ve seen lots of complaints about these so I’m assuming that it’s throughout the hotel. The weak point (very weak) was the bathroom. I bring a multiple outlet extension cord with me when I travel and it came in handy because there were not adequate outlets by the beds. There was plenty of drawer space and closet space which we didn’t use as we were staying for one night for a flight the next day. The room other than bathroom was nice for a two double bedded room. I suspect that most people didn’t choose to view the runway for fear of noise. Because of our Hilton Gold status we were automatically “upgraded” to a runway view room which I would never have opted for, being worried about the noise but it was actually well soundproofed so aside from mild rumbling we didn’t hear much so that wasn’t really a problem and there didn’t seem to be much that I could do about it as I skipped the front desk on check in and when the app let me choose a room I only saw runway view rooms. It’s a large hotel, and if it weren’t for the mobile key they provided check in would have been annoyingly long. 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Show more Interesting hotels nearby Hilton Los Angeles Airport Hilton Los Angeles Airport is located in 5711 West Century Boulevard, 90045, Los Angeles, USA. Be sure to allow extra time for this possibility. Negative: The airport shuttle can encounter delays.Īlthough the hotel is less than a mile from the Los Angeles International Airport terminal, traffic can sometimes delay what should otherwise be a quick trip. ![]()
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